Get one completed call

get /v1/calls/{call_id}

Returns a single call object.

Authorization

Requires the calls.read scope.

Path parameters

Name	Type	Required	Description
`call_id`	`string`	Yes	—

Example request

curl "https://api.salesbud.com.br/v1/calls/call_01JEXAMPLE" \
  -H "Authorization: Bearer $SALESBUD_ACCESS_TOKEN"

Example response

{
  "data": {
    "id": "call_ExampleCall01",
    "object": "call",
    "title": "Call to +55 11 99999-0000",
    "status": "completed",
    "type": "audio",
    "audience": "external",
    "meeting_at": "2026-01-15T18:28:01.000Z",
    "duration_seconds": 714,
    "no_show": false,
    "participants": [
      {
        "phone": "+5511999990000",
        "kind": "external"
      }
    ],
    "owner": {
      "id": "usr_ExampleOwner01",
      "name": "Example Rep",
      "email": "rep@example.com",
      "team": {
        "id": "team_ExampleTeam01",
        "name": "Inside Sales",
        "role": "participant",
        "is_default": true
      }
    },
    "template": {
      "id": "tpl_ExampleTemplate01",
      "name": "Discovery script",
      "answers": [
        {
          "field": "qst_ExampleQuestion01",
          "question": "What pains did the customer describe?",
          "answer": "Wants a demo before renewing the current contract."
        }
      ]
    },
    "tags": [],
    "customer_questions": [],
    "competitors": [],
    "enablement": {
      "next_steps": "Online meeting booked for Thursday at 13:30; send the invite today.",
      "meeting_type": null,
      "speaking_duration": {
        "users": [],
        "others_seconds": 677
      }
    },
    "accounts": [],
    "overall_evaluation": {
      "status": "not_started",
      "justification": null
    },
    "skill_scores": [],
    "transcript": {
      "available": false,
      "status": "not_started"
    },
    "created_at": "2026-01-15T19:22:08.000Z",
    "updated_at": "2026-01-15T19:22:53.000Z"
  },
  "request_id": "req_ExampleRequestId01"
}

Responses

Status	Description
`200`	Company-scoped call.
`401`	Missing or invalid credentials.
`403`	The token lacks the required scope, its user owner lost matching product access, or a connector awaits administrator approval. API_ACCESS_DISABLED identifies the feature gate for manual clients and third-party OAuth apps; AI_COLLABORATORS_DISABLED identifies the gate for first-party OAuth apps. For partner credentials, the gate also requires an active partner and the required published module, and applies to previously issued tokens.
`404`	Resource not found in the authenticated company, or outside what the owner of a user credential can see.
`429`	Client rate limit exceeded.
`503`	A required audit or rate-limit dependency is unavailable.